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How do you ensure privacy?
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We understand your documents may contain sensitive information. Therefore, it is possible to save your documents directly to your own Amazon S3 storage. If you choose to make use of our storage, all documents are automatically deleted forever after your desired storage period. We also provide a delete endpoint that allows you to delete a document immediately after retrieval. Documents can also be returned as a base64 string so that they are not persisted to storage. Privacy settings within the dashboard allows you to control what is logged.
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Where do documents get stored?
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You can use your own Amazon S3 storage or ours. We use Amazon S3 (EU regions) to store files that are not being returned as a base64 string. Files on our storage are automatically deleted after your desired storage period and can be deleted before then if desired. Docamatic's integration with Zapier also allows you to automatically move documents to other storage providers such as Google Drive.
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What programming languages you support?
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Docamatic provides a platform independent REST API. This means that any web connected application can utilize our web service to generate documents or images.
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What are the use cases for the Docamatic?
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There are many possible use cases! For example, generating invoices, receipts, shipping labels, certificates, reports, name badges, barcode labels, legal documents, financial reports, reports with charts.
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Are my credit card details safe?
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Yes. Your credit card details never touch our servers. All payments are handled by Stripe (see detailed
security information
). We never see or store your credit card number.
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Do you send alerts when I am approaching my monthly API request limit?
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Yes we automatically notify you via email at 50%, 75%, 80% and 95% of your monthly usage. To prevent requests being blocked, you can choose to enable overages on your account.
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What happens if I exceed my monthly API request limit?
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If you have enabled overages on your account, requests will continue to be processed. If overages are turned off, requests will be rejected until your credits are refreshed in the next billing cycle.
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Do all API requests count against my monthly quota?
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Only successful POST requests that that generate a document or image count towards your monthly quota. Every plan allows you to create test documents that do not count towards your production quota.
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How do I cancel my paid plan?
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You can cancel at any time from within the billing portal accessed via the dashboard.
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How do I delete my account?
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You can delete your account at any time from within the dashboard. Please note that all of your data will be deleted and you will not be able to log in afterwards. This action is irreversible.